Phones are going crazy!
PrePaid costs less than contract price, flash phone
We pay ~$88 per month after taxes for unlimited minutes and texts. If I add the 2gb data plan to our phones our cost jumps to $133.49 give or take after taxes.
BUT, if we switch to prepaid, we would have our 2 lines and 1gb data per phone with unlimited talk/text for $100 after tax.
We don't really have a choice of providers here other than spotty coverage of Verizon.
Could we flash our phones so they would work on prepaid us cellular?
mine is a Motorola w385 which is dying and my wife's is a LG something with a slide out keyboard.
Sorry so long. Any thoughts on this?
btw. Why is their p...
old plan prices
goodbye reward points
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No more subsidies on phones!
Customer Service on the Decline
1. You need to be checked in to make a payment. So, basically I need to wait 1-3 hours to pay my bill? You don't want my money to badly do you?
2. Elimination of techs. Put your faith into a box instead of experience. See how fast that box eliminates some of your customers.
3. Business customers can't do any orders online. No using points, no upgrading lines, no new lines, nothing outside of view points and bills and usage.
4. No preorders allowed for the iPhone 6 for business customers. SERIOUSLY!? Blame Apple all you want USC, but it's your lack of customer service and common sense.
The Circuit City Syndrome
With 10 years of inside knowledge I know firsthand that this company is in danger of collapse. From the moment former CEO Jack Rooney stepped down and past away this company has been mis-managed and is a shell of what it once was.
It once was a respected place to work and I enjoyed working there. It is no longer respected and is simply disregarded as any threat from it's competitors.
Several of the values that were once very highly regarded from the "Dynamic Organization" still remain, but remain only on paper and are not practiced anymore. Trust and empowerment are two of the big ones that remain only on paper.
I quit on the company around 2 years ago but remain...
CO SELLS ALMOST ALL STOCK
And now all the service centers are shutting down
Anything getting better?
Think he took off even, I think? Anyway, how are things going? I'm asking to customers and associates a like. Luckily I haven't had to call in and hold for 45 mins lately. I've actually been sending my payments in. And my Electrify is doing very well. But, I know small towns like ours makes it a pain in the rear. Especially when everyone knows each ot...
Verizon acquires U.S. Cellular. Why? Because it can. Read more: The future: Top outrageous wireless
US Cellular=Epic Fail
I just started at us cellular 2 weeks ago and...
On a side note is it worth it???
I just started and I hate every single day I have been there. It is ridiculous. Every time I observed a transaction for a customer the manager has had to apologize and issue a credit to their account 90% of all the customers that come in want to pay a bill than are upset because the bill system messed up there stuff. Every time I have watched an interaction the tops system freezes or gets stuck and is always slow....