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Feb 17, 2017, 1:45 PM

Can't get txt msgs from sons

Hi, I am an 86 year old man & I can't get text messages from my sons. I have a Palm Treo700W that I bought years ago. I worked for IBM for years and we had backup galores. With that as a background you won't be surprised that I bought 7 Palm Treos as backup.
Thanks for any help you provide-I live in Rockland County, NY

Dec 18, 2016, 1:35 AM

Verizon Moto Z Droid Play and other "Verizon Only" "Droid" phones on MVNO

Hello all,

I'm in the process of changing my mvno. I now have 5 lines with Cricket (At&t) and use a OP3. I have recently moved and now need Verizon's network. I am planning on moving 4 lines to Total Wireless (TW) and dropping the last. So I'm preparing for the conversion, and will be needing new phones. I like the ZTE Axon 7 but what I really want is the "Moto Z Driod Play" ( lay-droid ) on TW. So I've been reading for what seems like days and need some help or clarification. I chatted with a rep on moto's site and asked him that very question. Can I activate a Moto Z Driod Play on a mvno like "Streight Talk" or "Total Wireless"? He said yes, just use the BYOP option and it'd be no probl...

Nov 14, 2008, 8:55 AM

Win back department??

Does anyone have the direct number to the win back department? I use to have it but have seemed to lost it...
10 replies

Sep 29, 2016, 11:09 AM

cell site capacity

Does Verizon have the capability to increase cell site 4g data capacity? I work in a remote area and there is a large number of users that are in the area temporarily. Web service has slowed to a crawl, and I herd Verizon can increase capacity from the NOC.

There are usually about 500 people working off the site and the increase has been double that. Also the next closest sell site is 10 miles away.


Jul 26, 2016, 8:22 AM

LG L70

Just a quick question... my dad just got a new LG phone and I took his LG L70. My problem is I hit the reset button instead of just taking his email accounts off. Now without a phone # for the phone it will not let me do anything except the Set Up Wizard which does not help because it will not let me get off the Set Up page. Please help. I use an app for texting and calling and could really use some help!
1 reply

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Oct 17, 2007, 10:39 PM

Beware of Costco cell phone stand business practices!!!!

I have been a Verizon wireless customer for over 10 years and a Costco customer over 12 years. Last year I bought
2 cell phones from the "2 man" operation inside Costco wherehouses, because
they told me if anything should happen they would replace my cell phones "no
questions asked". I bought them there because the last 2 cell phones I had gotten from Verizon weren't very dependable Mad ....Now, A year later I am having problems with my cell phones draining batteries, I took it to Costco and they said it was the phones....I
said ok, I want to switch them for another phone, or the same if you have them.....they said ok, but you need to bring everything back with them. (including the cheap leather cases they gave me as a bonus which lasted...
51 replies
Wireless Consultant

Jul 5, 2016, 11:53 AM

Verizon Wireless new DATA plans. What are the details.

What are the details of the data plans and pricing that Verizon introduced recently?

Apr 3, 2016, 10:02 AM

Unkept Promises

Needing to change to a new wireless courier I visited a local Verizon store. Employee offered me a promotion promising lower monthly bills, credit for trade in on three phones, and that my last bill with other courier would be paid. This was December 30,2015 when this all started and I'm still working on getting the credit for the phones that were sent in and to get my last bill from other courier paid off. Other courier has threatened to send bill to collections and Verizon is still dragging their feet on getting it paid. I have never been so displeased with a company as I am with Verizon. They have not lived up to their promises and now I have to worry about when the other courier will get paid. And the monthly bills are no lower ...
2 replies

Mar 15, 2016, 12:53 PM

Verizon cell phone connection sucks

Verizon cell phone connection sucks.
There was close to one month I did not get connection for web browsing on my phone. Once a while I can not make phone call or text messages are delayed when sending sometimes when receiving as well .
Today my Verizon cellphone connection is not working again. I can not make call although my phone setting is correct and phone payment is in. When calling Verizon customer center at 611 I got a stupid Spanish automatic voice and I don't even speak Spanish. I couldn't get to a customer service representative, after long hold I only got an automatic answer : " There are number of our customers in your area experiencing not able to make or receive calls and messages. We apologize for the inconvinience. " WTF ?...

Jan 3, 2016, 3:48 AM

Verizon Blackmail or Extortion?

I have had Verizon w/ Unlimited Data for years, they have refused the upgrades they offered to other users and now they are telling me I have to pay $20.00 more per line (2 lines) to keep my existing contract with unlimited data.
This apparently takes effect 1-1-2016.

Is this legal?
Is this Blackmail or Extortion?

I need a lawyer to tell me if i have a case.
3 replies

Jan 13, 2016, 10:53 PM


how come my verizon note 4 on wifi only allows me to use my data function? I cannot use voice & text.Why?

Jan 8, 2016, 10:35 PM

Store discounts

I know that the phone carriers are doing away with there 2 year plans but I notice some box stores are still offering them will these stores continue to offer for a while
Rista Brown

Dec 6, 2015, 8:10 AM

New Verizon Phones Coming Out 2016

After covering the entire upcoming Verizon phones of 2015 last year. Today, PhonesMag decided to cover the whole new Verizon phones coming out 2016, be anticipated that this article will cover every new Verizon phones coming out either late in 2015 or 2016. Indeed, this article is a simple English written style for everybody. What is matter for PhonesMag is the correct and official information not writing style or something. Therefore, our website focuses more on simplicity and straightforwardness in provoding such information about these new Verizon phones coming out 2016. At any rate, at this article we will discover any single new Verizon phones coming either soon or out by talking on its specifications and price also release date. Are yo...
1 reply

Nov 29, 2015, 3:31 PM

Automobile Web Surfing

I currently teather to my wife's t-mobile phone to achieve internet access when not near a wifi hotspot. When in the car between cities, I am rarely able to get a strong enough signal to surf the web while traveling. If I get an iPad with Verizon cellular, will I be able to access the Internet when traveling between cities in the car?
1 reply
heartbroken customers

Sep 27, 2015, 2:53 PM

Heartbroken Customer

My mother and I have been valued verizon customers for around 10 years. Because of a pinched nerve and slipped disc, my lovely mother went into the verizon store on my behalf, after my verizon flip phone from the reagan administration finally died.

While she is from the baby boomer generation and not tech savvy, her only demand was for a phone that was not a smartphone. (I am philosophically opposed to them, but that is a personal preference) I should have never let my poor mother go alone, and especially not on my behalf!

When my mother asked the sales consultant at the Park Slope Verizon Store on 7th avenue, if the phone he offered her was a smartphone HE SAID IT WAS NOT A SMARTPHONE. Well, the kyocera brigadier THAT HE SOLD HER ...
2 replies

Aug 16, 2015, 3:53 PM

verizon wireless is deceptive

On July 23, 2015 my Samsung Galaxy S4 is failing, so I go to the Dover, DE store and discuss with them the problem. My options are to get a $99.99 replacement or upgrade. So I look at the upgrades, the salesperson suggest the Note 4. I think about it and agree to buy this model. On August 14, I see that Samsung just released the Note 5, so I go back to the store, they say sorry, your out of your 14 day window. I say no one in the store told that a month later the new model is coming out. Sorry we don't know that. Of course all the new signage and literature is available, so how long does it take to prepare for a new model. This is not a fair company to deal with.
2 replies
Debra L

Jan 28, 2015, 11:07 AM

Verizon overcharging for data usage

Just curious if anyone else has had issues with Verizon's data charges. I had 2 devices on my plan - Galaxy S4 smartphones. I even took them to the Verizon store to make sure there were no apps loading/updating etc. in the background. I consistently had to buy extra gigabytes and ended up purchasing as much as 15g per month, which was puzzling since we did not use the phones much.

Recently I switched to AT&T and now have 7 devices on my plan, a Note 4, a Galaxy S5, 3 Samsung Tablets, another phone, and a mobile hotspot), and I am using less data than before.

We all use our tablets and phones daily. The wireless hotspot is also used daily at an office. It seems incredible that I am not using as much data as Verizon was charging me for ...
5 replies

Jul 29, 2015, 7:37 PM

looking for a stout 4g smartphone

Looking for a mil-spec 4g smartphone that will work on Verizon's network. Don't need flashy, just rock solid survivability, any suggestions?
1 reply

Jul 29, 2015, 7:32 PM

signal strength-dropping

As I drive to work, I usually call a friend in Tennessee. I'm in Arizona. Sometimes I have a great signal and all of a sudden the signal gets crummy or I may get dropped. I understand about switching cell sites but I have a question. If my signal to a tower is below a certain threshold I've herd CDMA or 4G will drop me for another caller with a better RSSI. Is that true?

Also, My one site at work is a old Alltel site that was 4G equipped but not enabled until after Verizon bought out Altels operation in Arizona. I was told that the 4g equipment was "first gen 4G" and the signal suffers due to the fact Verizon has not updated the hardware, just used what was there.

Jul 14, 2015, 9:21 PM

Where can I find my upgrade eligibility date online?

Where can I find my upgrade eligibility date online?
2 replies
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